Pokemon Go Fest Proves Rough, Attendees given Refunds and Free Legendaries

Pokemon Go Fest Proves Rough, Attendees given Refunds and Free Legendaries

The first ever Pokemon Go Fest – a live event for the augmented-reality monster catching game – turned out to be a bit of a mess. A mix of long queues and intermittent coverage to the game left many paid attendees disgruntled.

Game Informer’s Andrew Reiner – who was at the event in Chicago’s Grant Park – couldn’t keep the game “open for more than 15 seconds at a time” without it crashing, while others also had the issue. This is in addition to queues that stretched well outside the park.

Fans were so displeased, that when Niantic’s CEO John Hanke took to stage, he was booed. You can watch the video here (playback on other sites has been disabled by the developer). The crowd also started chanting “We can’t play!”

“I know that some of you guys have had trouble getting logged on this morning, and I wanted to let you know that we’re working with the cell companies—AT&T, Sprint, Verizon, trying to get that worked out,” Hanke said (via Kotaku). “And we’re working on the game server to get that worked out. So, I want to ask you guys, please know, we’ve got the whole Niantic team working against this, so please be patient with us.”

The event was so disastrous, Niantic offered to refund the ticket price for all attendees. Some further bonuses were also given, by way of an apology.

  • All registered participants of the event will receive $100 in PokeCoins added to their account
  • The radius of the event has been extended out two miles from Grant Park
  • All registered participants will receive a free legendary Pokemon, Lugia

The event wasn’t a total failure however. By accomplishing set goals during the event, attendees unlocked the ability for players around the world to catch Lugia. The monster is briefly appearing in raid battles worldwide.



 

Relevant Articles

 

Comments Comments (7)

 
Posted by AdamC
On Monday 24 Jul 2017 10:09 AM
4
Hah that's crazy. It also seems strange to me that the developer is able to pull the video down.
 
 
 
Posted by kniteowl
On Monday 24 Jul 2017 10:36 AM
3
If you believe the rumours, the set goals weren't even met and they doctored the stats to make it look like they were met... I don't dare to imagine the fallout if the legendaries weren't released because the goals weren't met due to connectivity issues...
 
 
 
Posted by Bank
On Monday 24 Jul 2017 11:06 AM
2
Anime was a mistake.
 
 
 
Posted by cortez72
On Monday 24 Jul 2017 11:24 AM
1
24 July 2017, 10:36 AM Reply to kniteowl
If you believe the rumours, the set goals weren't even met and they doctored the stats to make it look like they were met... I don't dare to imagine the fallout if the legendaries weren't released because the goals weren't met due to connectivity issues...
It's a weird concept huh! This group of people will play to unlock legendary 'Mon around the world... but if they failed: "So, ummm, I guess our game doesn't progress this year. Punxsutawney Phil is going back into his ground hog burrow."
 
 
 
Posted by kniteowl
On Monday 24 Jul 2017 12:37 PM
1
24 July 2017, 11:24 AM Reply to cortez72
It's a weird concept huh! This group of people will play to unlock legendary 'Mon around the world... but if they failed: "So, ummm, I guess our game doesn't progress this year. Punxsutawney Phil is going back into his ground hog burrow."
The concept wasn't so weird but the need to hide/manipulate the game to artificially show success is beyond retarded. Why not apologise and accept the f**k up occured and just announce a legendary release anyway as consolation? (Which is kind of what they did) Why continue with the farce of a challenge when it wasn't gonna work out?

In other news I'm salty cos in 4 raids all 4 legendaries ran from me despite excellent spin throws with golden berry. Damn you RNGesus
 
 
 
Posted by Purekiwi
On Monday 24 Jul 2017 7:19 PM
2
I think I'm more amazed people still play that game.
 
 
 
Posted by ModifiedSoul
On Tuesday 25 Jul 2017 3:39 PM
1
actually had a couple of fun days
met lots of new people
visited lots of new places
caught 2 really high level Legendaries
also caught a few Perfect Pokemon while i was at it
thumbs up from this end of the event